GarageScape ("we," "us," or "our") operates garagescape.ca and provides garage decluttering, organization, and cleaning services in Calgary, Airdrie, Okotoks, Cochrane, and Chestermere, Alberta. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights regarding that information.
We take privacy seriously. We are a small Alberta business and we collect only what we need to do our work. We do not sell your personal information, and we do not use it for purposes beyond what is described here.
If you have questions about this policy or want to request access to, correction of, or deletion of your personal information, contact us at info@garagescape.ca or call (587) 804-9266.
When you submit a quote request or contact form on our website, we collect the following information:
This information is submitted through Formspree, a third-party form processing service. Formspree transmits your submission to our email inbox. Formspree's own privacy policy governs how they handle data in transit; you can review it at formspree.io/privacy. We do not store form data on our own servers.
When you call or email us directly, we may retain your phone number, email address, and the details of your inquiry in order to follow up, schedule a quote, or complete your service request. This information is held in our business email and is not shared with third parties.
Once we complete a job, we may retain a basic record of the service date, location (neighbourhood level), and type of service performed. We do not record or retain photos of your property without your explicit consent.
We use the personal information we collect solely for the following purposes:
We do not use your contact information for marketing, newsletters, or promotional communications unless you have specifically asked to receive them. This reflects our obligations under Canada's Anti-Spam Legislation (CASL).
Canada's Anti-Spam Legislation (CASL) requires that we obtain express or implied consent before sending commercial electronic messages. We interpret this strictly.
Submitting a contact form to request a quote constitutes implied consent under CASL to receive a direct response to that specific request. It does not constitute consent to receive ongoing marketing emails, promotional offers, or newsletters.
If you would like to receive occasional updates from GarageScape (such as seasonal service reminders or promotions), you can opt in by emailing info@garagescape.ca with that request. You may withdraw this consent at any time by replying to any message with "unsubscribe" or by emailing us directly.
We do not sell, rent, or trade your personal information to any third party, ever. The only external parties who may have access to limited information are:
We may disclose personal information if required to do so by law, court order, or regulatory authority in Alberta or Canada. We will notify you of any such requirement to the extent permitted by law.
Our website does not use advertising cookies, tracking pixels, or third-party marketing tools. We do not run Google Analytics, Facebook Pixel, or similar behavioural tracking technologies.
The only functional cookies on our website are those that may be set by your browser or by Vercel's infrastructure to support basic site function (such as session handling). These are strictly necessary cookies and do not track you across other websites or build a behavioural profile.
Vercel Analytics operates without cookies and without collecting personally identifiable information, relying instead on anonymous page-level metrics.
We retain contact form submissions and service records for a period of up to three years for the purpose of resolving any disputes, processing warranty claims, or maintaining service history. After this period, records are deleted from our email and any associated tools.
If you ask us to delete your information before that period, we will do so unless retention is required by law (for example, for tax purposes).
Alberta's Personal Information Protection Act (PIPA) gives you the right to:
To exercise any of these rights, contact us at info@garagescape.ca. We will respond within 30 days. If you believe your rights under PIPA have been violated and we have not resolved your concern, you may contact the Office of the Information and Privacy Commissioner of Alberta at oipc.ab.ca.
We take reasonable steps to protect the personal information in our custody. Our email is protected by two-factor authentication. We do not store payment card information; we do not process payments digitally at this time. Payments are accepted in person by e-transfer or cash at time of service completion.
No internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted to us through our contact form. However, we limit what we collect to reduce the sensitivity of information at risk.
Our services are directed at homeowners and property managers, not at children. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, contact us and we will delete it promptly.
Our website may contain links to external sites such as Google Maps or social media platforms. Once you leave garagescape.ca, we have no control over the privacy practices of those external sites. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.
For any privacy-related questions, concerns, or requests, please contact us: